Episodes

March 12, 2018

Doing Referrals Right [#36]

When most companies ask for referrals, their message can be boiled down to "How much money or perks are required to get you to tr…

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March 5, 2018

Internal Benchmarking: The Case Study Show [#35]

Following up on last weeks introduction to internal benchmarking, Noah and Shawn share two real-life examples of interventions th…

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Feb. 26, 2018

Internal Benchmarking 101: There's literally no excuse to not be doin…

Join Shawn and Noah for an introduction to the importance of Internal Benchmarking, using this wonderful New Yorker article as a …

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Feb. 19, 2018

Referrals Redux - Tactical Referral Generation For Busy Salespeople […

Following up on last weeks lively discussion about referral generation processes, Noah and Shawn expand that discussion to talk a…

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Feb. 12, 2018

You Won't Get What You Don't Ask For - Why Your Clients Don't Refer Y…

Referrals are important. Water is wet. The sky is blue. But it's not enough to know referrals are important - without a process t…

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Feb. 5, 2018

The Right Tool For The Job [#31]

Too many businesses are crippled because they don't have the right tools for the job at hand. In most cases, it's because we're l…

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Jan. 29, 2018

Bigger Companies, Smaller Companies, Same Problems [#30]

So often, the challenges faced by $1M and $5B companies are the same, with just a difference in the number of people and money in…

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Jan. 22, 2018

Getting More Out of The Time You Have [#29]

You don't get wasted time back at the end. Join Noah and Shawn for a discussion of how they're finding ways to get more time, and…

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Jan. 15, 2018

Setting The Stage [#28]

This week, Shawn and Noah talk about what you can learn from a troupe of waiters about how to differentiate yourself from your co…

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Jan. 9, 2018

That Old Disney Magic [#27]

Noah is fresh off a trip to Disney World, and he and Shawn are excited to swap observations about how Disney handles customer ser…

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Jan. 1, 2018

"Our Industry is Going Through Big Changes This Year!" Welcome To The…

How many things on your to-do list are waiting for the world to calm down, or get back to normal, before you can achieve them? In…

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Dec. 26, 2017

Your Resolutions Suck - How To Achieve The Goals You Set [#25]

The gym will be packed next week, but it will be empty again by mid January. Just like we set personal resolutions and goals, you…

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Dec. 18, 2017

Radical Results 15 Minutes at a Time [#24]

As close to a silver bullet as you'll ever find - radical results 15 minutes at a time. There's a simple discipline you can requi…

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Dec. 11, 2017

The Single Most Important Sales Skill [#23]

If you're going to invest in sales training, don't! Focus on your processes first. But if you insist on training, make sure it's …

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Dec. 4, 2017

The Hierarchy of Wonders [#22]

The hierarchy of horrors helps you find the most pressing negative areas in your business to fix. But what about when you don't' …

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Nov. 27, 2017

Do Better by Doing Less - Debunking The 10X Myth [#21]

Working harder isn't the answer. Working smarter is a trite expression. So what is a busy business owner to do in order to genera…

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Nov. 20, 2017

Great Strategy Can't Fill This Gap [#20]

The best strategy in the world can't overcome the handicap of being stuck with an underperforming team, or with an overworked tea…

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Nov. 19, 2017

The Evergreen Show BONUS EPISODE!!! November 19, 2017

Noah & Shawn's new book, Dealing with Difficult Customers is officially available tomorrow, November 20, 2017. Enjoy this bonus e…

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